“You cannot open a QuickBooks Enterprise Solutions file using a QuickBooks non-Enterprise Solutions product.”
but we DO NOT HAVE ANY 'Enterprise Products' and we never did – it is something due to installing the product on Windows 7 Home Premium 64-bit. The message is intermittent – does not happen ALL the time, and INTUIT should 'fix it' – but even THEY claim they do not know what triggers that error. fyi, I am going from Windows 7 system, secondary workstation, single-user license – NOTHING is open on the Windows XP Home primary workstation where the database resides – it's not virus or firewall issue – this has been happening since DAY 1! Intuit REFUSES TO FIX IT, because they cannot figure out the problem; their 'so-called support' is just people in India, who are reading from scripts and they are clueless as to how to truly "troubleshoot" the issue – we have created, re-recreated, cleaned the company file, etc. – opens fine on XP; but not in Windows 7 across the network! Error clearly is INTUIT seeing SOMETHING on Windows 7 and on the network and thinking there is some 'Enterprise' data solutions file somewhere – but since it opens OK after a few tries, we have been living with the issue, since INTUIT WILL NOT FIX IT! p.s. We bought 2010 because they said it is fully compatible and supported in Windows 7, yet they apparently CANNOT or WILL NOT resolve this issue – and it is NOT the DATA – the data is PERFECT!
Without taking a look at your system I can’t say for sure, but I believe your two systems are trying to open two different files. The easiest way to find out is to go to File > Open Previous Company on the XP system. This will show you the path to the file you want to open. Then go to the Windows 7 system, select File > Open or Restore Company > Open a Company File and browse the same exact path to the file that the XP System is accessing.
To avoid having this happen in the future, rename your old files and move them into other subdirectories so you don’t accidentally try to access them. I like renaming old files Archive + the date (i.e., Archive-022810.QBW) and move them into a subdirectory called Archives or Backups. This way you can easily find all your old files and clearly see the dates each of then were abandoned.
Begin by searching your network for .QBW files. The easiest way to do this is to right-click on Windows Start, select Open Windows Explorer and search your network for *.QBW. Once the search is completed, you can easily rename and move all your old files to another subdirectory. You can also find your rogue QuickBooks Enterprise file by right-clicking on each file listed, select Properties and then the QuickBooks tab.
Keep in mind – QuickBooks Pro can only open Pro and Premier files, it can’t open QuickBooks Enterprise files. QuickBooks Enterprise can open Pro, Premier and Enterprise files, but once you open a file in QuickBooks Enterprise you’ll no longer be able to open it in Pro or Premier. In most cases, the same thing happens with versions. Once you open a file in a newer version, you normally can't open it back up again in the older version. For instance, once you open a 2009 file in 2010 you normally can't open it again in 2009 (there are some exceptions if you're using the Accountant's edition).
If you need additional help, we can make an appointment for me to remote into your system and take a look around.
Your best bet might be use a QuickBooks merchant account instead. It offers automatic recurring credit card charges, and the fees are usually less than paypal’s (and if not, Intuit will normally match what my clients are currently paying). All you’d need to do is enter an invoice for the annual contract and setup the monthly recurring charges, which will automatically reduce the A/R balance each month.
In addition to the fee matching, Intuit offers my clients various other discounts. For instance, if you purchase QuickBooks 2010 and signup for a merchant account by 3/31, Intuit will send you $150 gift card. Since you can pickup QuickBooks Pro 2010 for only $85 at Costco (through 2/28), you actually make money on this deal. They also offer no setup or monthly fees for the first 60 days.
Here’s more information:
To un-apply a payment from an invoice, you need to find the payment (the easiest place to find it is usually the Customer Center) and uncheck the incorrect invoice(s) it was applied to. If the correct invoice is on the list go ahead and check it; otherwise, once you’re done un-applying payments you can then apply the payment to another invoice but opening the correct invoice and clicking the Apply Credits button.
Think of your credit card account as a checking account, only in reverse. Instead of you having money in the bank, you owe money to the bank. But you want to go through the same process as a checking account. Enter all your credit card charges as you go along and then reconcile your account once you get your statement.
I can’t know for sure without looking at your file, but I’m guessing you didn’t use your credit card account as the Account on the EFT check. It’s also possible you didn’t use your credit card account when you paid the bill. Credit card should be selected as Method and the correct credit card account should be selected in Account.
You can enter additional lines to the Make Deposits screen, but this would normally only occur if you received a non-customer check like a refund from a vendor. In this case, you'd use the expense account you used on the bill, check or credit card charge you previously entered (since a refund check reduces your expenses).
Here’s a link to Chapter 6 of IRS Publication 334 which explains it in more detail:
In QuickBooks, you handle this by setting up inventory part items. Go to Lists > Item List, click the Item button, select New, and select Inventory Part. Here you can setup all three accounts involved – your cost of goods sold account, your revenue account and your inventory asset account. When you use the item on a purchase transaction (enter bills, write checks, enter credit card charges, etc.), it will automatically increase inventory. When you use the item on a sales transaction (create invoice, enter sales receipt, etc.), it will not only increase income but also increase cost of goods sold and decrease inventory.
You might want to read through the four-part job costing series I put together for Intuit's Small Business Community last year for more information about how to setup and use QuickBooks for job costing:
QuickBooks Job Costing: Setting up Preferences and Items
QuickBooks Job Costing: Working with Estimates
QuickBooks Job Costing: Setting up Payroll
QuickBooks Job Costing: Understanding Job Cost Reports
If you enter just one item for each part, don't enter a part number specific to any one manufacturer. Also, if the pricing is different don't enter a default cost either. You can enter the cost directly on your purchase orders, bills or checks. Just remember, QuickBooks uses average costing to determine cost of goods sold. So if you buy the same part from one manufacturer for $5 and another manufacturer for $6, your cost of goods will be $5.50.
Depending on the level of detail you want on your reports, you can add separate sub-accounts for revenue, cost of goods sold and/or expense. Just go to Lists > Chart of Accounts, click the Account button, select New and select the appropriate account type. To make a new account a sub-account of another, click the check box and choose the parent account in the drop-down menu. It should end up looking something like this:
Cost of Goods Sold:
Alternatively, you can uses classes for parts and services. In this case, you’d keep just the default revenue and cost of gold sold account and create classes for Parts and Service.
Just remember that there was a huge change in Windows 2006, so the earlier versions aren’t going to look the same at all. Also, Intuit sunsets their software after 3 years, so anything before 2007 can no longer do things like payroll, online banking, merchant services, and even simply emailing forms and reports. 2007 will sunset on May 31, 2010.
To be honest, we never ever do a Mac > Windows > Mac conversion (which is called a round trip) because of the limitations. Here are a few to be aware of:
- Reconciliations are significantly affected
- Reports and/or memorized transactions might not function properly or they might cause error messages during conversion
- Round Trip Errors can occur when upgrading a data file to a later version of QuickBooks between platforms.
Like many ProAdvisors, we don't have a copy of QuickBooks for Mac; in fact, we don't even have a Mac. But we have quite a few QuickBooks Mac clients and our Mac consultant, Brandon, supports all of them either onsite or via remote access. You might also try to get your client to use VMWare so they can run the Windows version of QuickBooks. Quickbooks Mac 2010 is a huge step forward but it still lacks a lot of the functionality of the Windows version.